Shipping & Delivery
FREE STANDARD DELIVERY ON ORDERS OVER $250 AUSTRALIA-WIDE
Delivery is charged at the FLAT RATE of $15 per order Australia-wide.
Our boxes have pictures of bikes on them so if your bike needs to be a surprise you may want to have it delivered to work or an alternative address.
Estimated delivery times (business days) after the day of dispatch.
While our warehouse is operating, due to the current unprecedented circumstances affecting AusPost deliveries across Australia there are likely to be delayes to our standard delivery estimates below.
- Outlying areas may take a day or two longer.
- At peak times of the year, these delivery time frames may vary
- Delivery is usually between 9 am & 5 pm on Weekdays
- Our boxes have pictures of bikes on them so if your bike needs to be a surprise you may want to have it delivered to work or an alternative address. We do not deliver to PO boxes.
- If you are sending to a business address please provide the business name
- All products are in stock unless otherwise stated next to the item
Australia Post eParcel info:
- Australia Post will not accept any 'Authority to Leave' requests. If you're not home they will leave a card and drop the package at a local Post Office for you to collect.
- Please note that Australia Post says we must allow three days after the final day of expected delivery before contacting them to lodge a formal investigation into an overdue delivery.
- The investigation can take up to five business days to be resolved.
- If an item is deemed to be "Delivered" on Australia Post tracking information, and for some reason, you have still not received your order, please contact them directly.
Australia Post Contact Details:
Phone: 13 POST (13 7678) from within Australia
+61 3 8847 9045 from overseas
Contact hours: 8am - 6pm AEST (Monday - Friday)
Otherwise please contact us and we will follow up with Australia Post for you.
- FREE for orders over $250 - Australia-wide
- $15 Flat rate shipping for orders under $250
- via Australia Post eParcel or TNT
BROWSE OUR RANGE OF BALANCE BIKES TODAY!
BIKE: 12” / 3.3 Kgs
FOR AGES: 2 – 5 YEARS
INSEAM: 32– 46cm
BIKE: 14” / 6.6 Kgs
FOR AGES: 3 – 6 YEARS
INSEAM: 38 – 56cm
BIKE: 18” / 7.6 Kgs
FOR AGES: 5 - 8 YEARS
INSEAM: 48 – 66cm