Xchange Sports is a family-run, family-friendly, children's bike shop, and we love what we do. We believe the balance bike is the single best approach to teaching a child to ride a bike. We are passionate in our belief that a balance bike will give your child the necessary skills for a lifetime of fearless riding, all the while building their confidence, coordination and muscle development. Plus, riding a bike is awesome!
There is a wide variety of children's bikes for parents to choose from and we decided early on, as a business, that we wanted to offer bikes that we would let our own three kids ride. We strive daily to offer the best selection of quality children balance and pedal bikes in terms of brands, styles, features, components, colours, and sizes, and overall value.
We also know that the speed at which you, the customer, receives your item(s) plays a very important role in how you'll think about shopping with us now or again in the future. At Xchange Sports, we have put a lot of focus on making sure that your new bike gets delivered to you as quickly as possible and in pristine condition.
As the customer: You should feel 100% confident in every aspect of your purchase. This includes feeling confident with the item(s) you’ve chosen, feel secure throughout the entire checkout and transaction process, final delivery to your home in a timely manner, and comprehensive aftercare.
The products: We take great care in offering quality biking products that we truly believe in. If a product doesn’t meet our high safety and quality standards, we simply won’t sell it. We insist that each manufacturer stand by their bike(s), apply quality controls to ensure only the best products go out the door, and they (manufacturer) offer a warranty. If they won’t stand behind it, then how can we?
It's natural with any business that issues will arise on occasion no matter how careful we are or what preventive steps we took. It's not the issue you will remember, it will be how we handled it. If an issue does occur, just let us know and we'll work hard to make sure that the problem is resolved to your satisfaction.
Let us know how we can assist you! Email us now.