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Customer Help

12 years in the balance bike industry, we know a thing or two about balance bikes. Need help assembling your bike? Need some after-purchase support? Look here.

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WARRANTY & RETURNS

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REGISTER YOUR WARRANTY

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ASSEMBLY GUIDE

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SHIPPING & DELIVERY

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RIGHT BALANCE BIKE FOR MY CHILD

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LEARNING HOW TO RIDE A BIKE

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SALES ENQUIRIES

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CONTACT US

If you need further help or info, please phone us on +61 0408604375 or email us directly, using the button below.

Common purchase queries answered

Orders and Shipping

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If you need to swap an item

Returns and Exchanges

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